Meet Your
Success Team

Do you want to maximize your ROI on your training program?   So do we. That’s why Universal’s Expert Coaching Staff is the keystone of your training program.

The Value of a Coach

Coaching is Critical to Success

We are creatures of habit, captives of our own inertia. While we may want to change, it’s not long until our habits lure us back to our comfort zone and we let ourselves off the hook. We set New Year’s resolutions to change and by January 10th we resort to our old ways. This is why such a small percentage of our intentions translate to new habits and powerful behaviors.


While change may begin in our minds, we must alter our behavior to really change our lives.


The inertia of habit that holds us captive is best challenged by an outside force. Universal Accounting Center’s® coaching is that outside force that holds us accountable and empowers us to change our ways of thinking, of feeling, of doing.

What Is A Coach?

Our Experts

Roger Knecht

president Of Universal Accounting Center

Roger Knecht can help you develop a team of committed individuals for success and profits using a proven system. Using an interactive process, he enables attendees to specifically learn how. Each attendee will leave with actionable goals that will improve communication in the company, customer satisfaction, and bottom line profits.

As President of Universal Accounting Center® (UAC) Mr. Knecht is a favorite presenter at Universal’s seminars, combining wit and wisdom in sharing the principles of business success. Mr. Knecht has extensive experience in marketing and management with corporations of all sizes and has successfully implemented the principles of growth he speaks about.

Allen Bostrom, former President of UAC, says, “Roger’s professional abilities and enthusiasm for Universal Accounting have been critical to the growth of the company during the past dozen years. Had it not been for Roger’s contributions, we would not be where we are as a company today.”

Adam Syvock

Academic & Firm Coach

Adam Syvock lives in Milwaukee, Wisconsin. He has a 6-year-old daughter and has been married for 14 years. Adam owns and operates two accounting businesses that he started in 2015 and 2018. He has a bachelor’s degree in Accounting from the University of Wisconsin-Milwaukee. Adam started coaching with Universal Accounting in March of 2016 and currently is a coach for The Professional Bookkeeper Program, The Professional Tax Preparer Program, and The Quickbooks Specialist Program. He is also a Business and Marketing Coach. 

Outside of work, Adam enjoys practicing jiu jitsu, music, movies, festivals, and spending time with his family.  As a coach, Adam firmly believes that you are only going to get what you put into any training. Adam does all he can to make himself accessible and responsive in order to help students on their path to success. He believes that Universal Accounting has the best hands-on programs that provide students with grounded, real world applications into the practices of bookkeeping and tax preparation. His favorite part of being with UAC is working and engaging with the students and seeing them become successful owners of their own practices.

Our Coaches

Clay Neves

BizBench Implementation Coach

Clay Neves is a 12 year veteran with Universal Accounting Center and has worked with students throughout the United States and Canada to grow their practices. He oversaw the growth of Universal’s seminar channel nearly ten-fold and oversaw the enrollment call center before taking on the implementation of BizBench as a new product, as well as webinars, virtual conferences, and other R&D projects. He has been involved at the executive level in using key performance indicators to identify trends, problems, opportunities and business solutions. He is a past Chamber of Commerce executive and knows how to help small businesses. With over 30 years of sales and marketing management experience, he can help you implement business assessment and evaluation, as well as coach you on how to attract new clients, increase retention, and expand your consulting income.
Our Coaches

Ken Bostrom

Color Accounting Expert & Academic Coach

Ken Bostrom has been an instructor, coach, and officer of Universal sector for nearly three decades. He has seen Universal Accounting Center grow from a small local brick-and-mortar accounting training school to an international provider of cutting edge, online certification training for accounting professionals to start and grow their own bookkeeping, accounting, and tax practice. Ken is the author behind our Professional Bookkeeper’s Guide to QuickBooks, as well as it’s annual updates. You could say Ken wrote the book on how to use QuickBooks to get more done in less time and to become a Profit and Growth Expert. He is a certified Color Accounting instructor, QuickBooks Specialist, and a QuickBooks Pro Advisor.

Jennifer Capener

Student Orientation Counselor

Each student is assigned upon enrolling an Orientation Counselor to help them on-board and navigate this new chapter in their life. For more than decade Jennifer has worked with individuals to make this a pleasant and rewarding experience. As a successful accountant and bookkeeper, she can relate to students and help on many levels to ensure success when completing the programs.

Our Programs

Aja Jadama

Senior National Enrollment Director

For more than a decade Aja has worked with accounting professionals to help them individually move forward in their careers. Whether it is skill training to get that next job, receive a promotion or have the premier accounting business, she is committed to listen and understand each person’s goals to help identify their next steps. Helping individuals start and build their accounting businesses with confidence and competence is her expertise.

Robyn Mons

Universal Accounting LIFE Coach

Robyn Mons is a certified Life Coach, aka “the mind ninja” to her kids. She helps business professionals learn how to manage their brains so they can create desired results in their lives and in their businesses. As an entrepreneur herself, Robyn understands the challenges that come with balancing work and life and the mental blocks that keep you from taking action. Robyn believes that your brain is the most powerful tool you have on the planet and that learning how to manage your brain is the most important thing you can do to create the lasting results you want in your life, including your business. Using the latest, cutting edge tools in the industry combined with her ability to connect and lead with compassion, she has helped many people succeed in achieving goals beyond what they thought possible. Her greatest joy is to watch her clients blow their own minds and fulfill their potential.

Let's Talk

To learn more about or enroll in one of the expert programs offered at Universal Accounting Center® click below to contact us.

START YOUR JOURNEY TODAY