First Speak with UAC

It concerns us that you are considering returning your programs you’ve recently enrolled in and would like to understand why.  We’d like to speak with you as soon as possible to address your concerns and resolve your frustrations if possible.

Please contact your Orientation Counselor or ask to speak with the Director of Education and Operations, Ken Bostrom, by calling 801-265-3777.



Please refer to your enrollment agreement for specific details where you may qualify for the following: (refer to your specific Enrollment Agreement for details and instructions)

A three-day cooling-off period for a refund, minus the enrollment fee, is allowed beginning when a student receives their login and password from UAC until midnight three business days later. A student wanting to cancel within this time frame must notify the school in writing via email or certified letter, postmarked within the three-day period. A student wanting to cancel within 30 days of enrolling may be eligible but will have to pay a 15% restocking/admin fee of the total tuition. The student must then request a Return Authorization Number to send back all the coursework at their expense for a full refund. (Funds received will not be refunded until receipt and processing of all materials by UAC. Please allow 7 days to process).

If you qualify

Understanding the guarantee as it has been presented, and qualifying for a refund, click on the links below and fill out the following Return Authorization Number (RAN) form for consideration based on Course completed:

Which Program?

Click on the program of choice to begin the process :

Professional Bookkeeper (PB) Program

QuickBooks Specialist Program (QS)

Professional Tax Preparer (PTP) Program

Profit and Growth Expert Program – Please contact your Orientation Counselor